Just Ask Matt - Answers

Do Link Exchanges Still Work?

QUESTION: (Gerald) I have a number of people asking me to exchange links. I have read that this is good, but can’t find anywhere how to do it. Any suggestions, or is there an article you have that would help me. Appreciate it.

Good question, Gerald, because we really don’t hear as much about link exchanges as we did in the past.  I think the big reason for it is it’s effectiveness (or lack thereof).  Search engine spiders are much smarter than they were 2 or 3 years agos.  And most will recognize a “link exchange” rather easily.

For those who don’t know what a link exchange is, it is when you approach another website (usually with similar content to yours) and ask them to place a nice, keyword-rich anchor text link back to your website.  In exchange, you will do the same for them.  Remember that an important part of SEO is backlinks (i.e., receiving links from other websites pointing back to you).  A few years ago, a lot of this “linking power” was represented by a Page Rank.  Getting high Page Rank websites to point back to you effectively will increase your own page rank.

Personally, I think Page Rank is a bit of a farce these days (at least the public one).  I do think the major search engines (like Google) have there own ranking system based on popularity, but it would not be public.  Still, getting links from “authority sites” with relevance (to your niche) is always key. 

Now getting back to the question…I think link exchanges (or “reciprocal linking”) is really not going to help or hurt you.  Any backlink (in most cases) usually will help you.  But if there is a reciprocal link, the spiders will usually recognize this and probably not give you proper popularity for it. 

Again, like everything SEO, this is speculation, but I know there has been a lot of abuse of link exchanges over the years (like link farms, paid text links, etc.) to draw a lot of attention to it.  I used to do it quite a bit.  I don’t really do it any more (unless I am quite friendly with the website and we exchange primarily for the traffic, not the SEO).  I think your efforts would be better suited to article writing/submission, press releases, even directory submissions. 

You can also consider n-way link exchanges.  For a 3-way link exchange example: Site A links to Site B, Site B links to Site C, and Site C links to Site A.  You can do this rather deeply, too.  But still, the search engine spiders are smart and may start recognizing the linking footprints.  The larger the “n”, the better off you are…but of course, this is a hell of a lot more work and requires some skillful coordination.

Personally, I have become somewhat of an a-hole about link exchange requests.  I don’t get as many as I used to, but when I do I usually ignore them. 

cheers…matt

P.S. If you want to know more about Getting Backlinks, check out SEOExciter.com.  (There are 10 free videos over there that shows you how!)

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On day 2 of Affiliate Summit West 2010, I am able to re-gather my thoughts so far on the event. One thing keeps popping out to me: Visa and Mastercard laying down the law on negative option offers…and this seems to be effecting everyone here!

declinedSo let’s cut to the chase here.  It is Day 2 at Affiliate Summit West and I could continue to share with you all of the festivities, the parties, the tweet-ups, and the other countless promotional events that are going on.  (By the way, I went to this party at the Palms last night in the penthouse suite…OMG!  Talk about a view…and a crazy party…enough said!)

But what is REALLY happening at Affiliate Summit and the world of affiliate marketing?

There is a definite undertone to the event revolving around the new FTC regulations on testimonials and endorsements, but even more so in the world of merchanting.

I first heard about this from my merchant a couple of weeks ago about how visa and mastercard are cracking down on negative option offers on the internet. For those who don’t know, negative option offers occur when people sign up for a free trial or a shipping only trial (called a “plus-shipping offer”) and then force the buyer into a continuity payment plan.

(Read the entire explanation at New Visa Mastercard Guidelines for Negative Options)

This is really nothing new to marketing.  Music clubs have been doing it for years.  “Girls Gone Wild” has been the king of this on TV.  But what we have seen over the past year is that this negative option offers have become more aggressive, lower quality and (I hate to admit it) scams in some cases.

Offers are being generated to get buyers into a “trial” when they are unknowing of the further payments they are responsible for.  Some offers spell this out in the fine print at the bottom of the page.  Some offers hide this in 10 pages of terms and conditions which the buyer agrees to in a checkbox.  Some offers don’t disclaim it, period.  This is the scam and it has been causing havoc in the merchanting industry.

So a few weeks ago, Visa and Mastercard stepped in and said “We’ve had enough”.

I really didn’t know what this meant at the time.  It made sense that it was going to happen, but were they really going to act upon it?

Affiliate Summit answered that question for me!  Talking with insiders in the business, this is causing a bit of chaos with advertisers (those who create the offers and sell them), the publishers (or affiliates) and the networks (like the CPA companies!).

Whole industries have essentially been shut down.  The diet offers (aka Acai Berry offers, as an example) have been almost wiped out.  “Google” offers, which were already on the chopping block due to the FTC regulations, are virtually non-existent.

And also because of this, we are seeing affiliate payout levels dropping from the networks.

Is this the end of Affiliate Marketing & CPA Wealth?

Not in the slightest, but I guarantee you will see some big changes in the business.  Personally, this helps me greatly in my business.  Lead generation (which in 2009) was virtually dead due to these low quality, negative option buyers, should start to grow again.  And with it, the affiliate payouts are going to return back to Earth.

This is going to make it tougher for affiliates, that is for sure, but nothing they couldn’t do just 2 years ago.  This inflated, high converting (and borderline unethical) market should return back to normal.

Still, the negative option is still not dead.  The free trial is still a very viable form of funnel marketing.  Having a good, communicative relationship with your merchant is the first step.  Explain what you are trying to do and review your offer with them.  Also, make sure to spell out EXACTLY what your customer is buying.   Manage your refund requests according and promptly and avoid chargebacks at all costs.  This should still work.

“But won’t that hurt conversion?”

Well, yes, but if you weren’t doing these things in the first place, you were probably misleading your customers anyway.

At the end of the day, this should help clean up the industry a bit.  The era of buyer leads will hopefully return and the strength of these uber-arbitrage affiliates should become a little less powerful…

…and that is an opportunity!  The playing field is slowly leveling again and anyone looking to jump in should do it now!

cheers…matt

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4 Responses to “Affiliate Summit West 2010 - End of CPA?”

  1. Matt, does this effect membership sites, or just companies offering products? For example, I notice you offer a 10 day trial for $1 on a program with the monthly membership fee clearly stated as starting up after 10 days. Is this still ok with your merchant account, or are the credit card companies only cracking down on hard goods?

  2. Hey Lowell,

    Good point, and one that is very relevant. In fact, my merchant has put my account on 100% reserve until I remove this payment offer. I’m kind of peeved about this, too. I do very clearly state the future payments in my shopping cart. Some people can still get away with it. I know Clickbank is still doing it (and I may move over there while I take care of this). But yes, this does affect me. cheers..matt

  3. Is this scenario still OK? Using PayPal as my payment processor, say that I have a membership site, where the squeeze page promises a “free eProduct” that can be downloaded from a link in the confirmation email that is sent out to the person signing up, then that same email gives details about joining at various monthly membership “levels”, including prices, with a link that will start the process. In that process there is a monthly charge made by PayPal using their PayPal account, or optionally, whatever credit card they set up at subscription time. Please let me know your opinion on this, Matt. Thanks!

  4. Hey Brent,

    From what I have been hearing these days, PayPal is just fine. I have my own “other” concerns about PayPal and they can be just as ruthless when it comes to shutting down your account, but in this case, I have not heard of any troubles with it. Also, I am hearing a little bit of “pull-back” from the initial merchant account Visa shut-down. I received a new message re-stating the terms from my merchant which kind of brings negative options back (with a LOT of disclosure…fair enough!). Personally, I use both PayPal and a merchant account, just in case! (both have their pluses and minuses!). Cheers…matt

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